These Terms of Service (“Terms”) govern your use of the website design, hosting and maintenance services provided by 46digital Marketing Pty Ltd (ABN 62 608 308 872) trading as Web Design Sunshine Coast (“we”, “us”, or “our”). By purchasing a plan or using our services, you agree to these Terms.
1. Our Services
We provide static website design, hosting, maintenance and related services as described on our website.
Each plan includes a set number of pages (One-Pager, Five-Pager or Growth). New pages are available as paid add-ons. Image galleries are limited to a maximum of 25 images on any plan.
Email hosting, mailboxes and email support are not included, and we do not provide email support. On request and as a paid add-on, we will add the DNS records for your chosen email provider or set up email forwarding, limited to one setup per client. You and your email provider are responsible for all other email matters, including mailbox, login, spam and delivery issues.
2. Unlimited Edits & Fair Use
Your plan includes unlimited reasonable edit and menu update requests for the existing pages included in your plan.
Fair Use Policy:
This allowance is intended for normal ongoing website maintenance and content updates. It covers typical changes such as text updates, image swaps, minor layout adjustments and menu changes.
It does not include:
- Major redesigns or complete page rebuilds
- Continuous or excessive daily requests
- Using the service as a full-time design or development resource
- Changes that effectively create new pages or significantly expand the scope of the site
We reserve the right to limit, pause or refuse requests that we reasonably consider excessive or outside the intended scope of the plan. In such cases we will discuss alternative options with you (for example, a paid redesign or plan upgrade).
Edit requests are submitted through our client portal and are normally actioned within 3–5 business days.
3. Plans, Pricing & Minimum Term
- All prices are shown exclusive of GST.
- Plans are billed monthly in advance.
- A one-off setup fee applies as shown on our website.
- All plans have a 12-month minimum term.
- After the minimum term, the service continues on a month-to-month basis until cancelled.
4. Payment
Payment is due monthly in advance by the method agreed at signup.
If payment fails or is overdue, we may suspend the website and related services until payment is received. Continued non-payment may result in termination of the service.
5. Client Responsibilities
You agree to:
- Provide accurate and timely content, images and feedback
- Ensure you have the rights to all content you supply
- Use the website and services in a lawful manner
- Not attempt to circumvent any limitations of your plan
6. Intellectual Property
- You retain ownership of the content you supply (text, images, logos, etc.).
- We retain ownership of the website design, code, templates and any custom development we create, unless otherwise agreed in writing.
- Upon full payment and at the end of the service, we can provide you with the website files if requested.
7. Hosting & Technical
Websites are hosted as static sites on Cloudflare’s global network.
We provide SSL certificates, basic security and offsite backups.
We do not guarantee uninterrupted service and are not liable for downtime caused by third-party providers, force majeure, or factors outside our reasonable control.
8. Limitation of Liability
To the maximum extent permitted by law:
- Our total liability to you is limited to the amount you have paid us in the 3 months preceding the claim.
- We are not liable for any indirect, incidental or consequential loss, including loss of profit, data or business opportunity.
9. Cancellation & Termination
- You may cancel at the end of the 12-month minimum term by giving 30 days’ written notice.
- We may suspend or terminate the service immediately if you breach these Terms, fail to pay, or engage in abusive or excessive use.
- On termination, the website will be taken offline unless otherwise agreed.
10. Changes to These Terms
We may update these Terms from time to time.
For minor or administrative changes, we will simply update this page.
For significant changes that affect your rights or the service (for example changes to pricing, fair use, cancellation, or liability), we will give you reasonable notice by email. Continued use of the service after the updated Terms take effect will constitute acceptance of the changes. If you do not agree with the changes, you may cancel your plan in accordance with Section 9.
11. Governing Law
These Terms are governed by the laws of Queensland, Australia.
12. Contact
If you have any questions about these Terms, please contact us at info@webdesignsunshinecoast.org.